Customer service is one of the cornerstones of our group, whose mission is to provide you with maximum satisfaction in terms of service, price and product quality.
Every day, we strive to make a visit to our stores a unique shopping experience. We always focus on continuous improvement when defining the spaces and sections of our stores, when selecting new brands and leading products, and when applying the state-of-the-art technological features. This is all complemented by professional teams that guarantee the maximum satisfaction of our customers, helping them with everything they need. Thanks to our highly renowned service, we have many loyal customers, many of whom have been shopping at our stores for some forty years. We also constantly strive to explore and incorporate new business concepts to adapt to industry trends and customer demands.
If you’d like to contact our Customer Service Department:
Our group has thousands of customers. Both for regular customers and new customers, we offer a free loyalty card with advantages such as promotions, gifts and personalised deals, as well as advantages at partner companies of the Hiper Pas Group (discounts on petrol, at Circuit Andorra, and so on). You can request one at our stores or by clicking here.